Legal
Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit our website or engage our services.
Last updated: January 2026
Information We Collect
Information You Provide
When you contact us, request a quote, or engage our services, we may collect your name, email address, phone number, company name, and project details. This information is provided voluntarily when you fill out contact forms or communicate with us directly.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, pages visited, and time spent on our site. This helps us understand how visitors use our website and improve the user experience.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide requested services, communicate with you about projects and opportunities, improve our website and services, send relevant updates about our work (with your consent), and comply with legal obligations.
Data Sharing & Third Parties
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and conducting business, but only to the extent necessary for them to provide their services. These providers are bound by confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data, the right to object to or restrict processing, the right to data portability, and the right to withdraw consent. To exercise these rights, please contact us using the information below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related communications may be retained for the duration of our business relationship and a reasonable period thereafter.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@craefto.com. We will respond to your inquiry within a reasonable timeframe.